Marketplace & Network Overview
Colab Sports LLC ("Colab Sports," "we," "our") operates a commerce-enabled Brand Portal with storefront tooling, Smart Coach workflows, sponsorship tracking inside Connect, integrations, messaging, analytics, payouts, and fulfillment views. The tools highlighted within the dashboard navigation (Profile, Products, Roster, Messages, Shipments, Connect, Integrations, Orders, Customers, and Reporting) are provided so Brands can collaborate with verified Creators and teams. Opening or administering a storefront means you accept these Brand Terms.
1. Definitions
- Brand Portal / Service. The authenticated workspace, APIs, analytics, messaging, Connect tab, and commerce tooling made available at /brands/dashboard.
- Brand. Any brand, manufacturer, distributor, advertiser, sponsor, marketplace seller, or agency using the Brand Portal.
- Creator. An athlete, coach, expert, Smart Coach, or other talent associated with a Brand storefront via the Roster view.
- Listing. Products, bundles, Smart Coach sessions, memberships, digital downloads, or other offerings published from the Products pages.
- Sponsorship. Any NIL, endorsement, ambassador, or partner arrangement surfaced or tracked through Connect or elsewhere on or off the Platform.
2. Account, Identity, & Verification
You must complete onboarding (including Stripe connect, required KYC/KYB checks, and any tax forms) before publishing Listings or receiving payouts. Brands agree to maintain accurate information in Profile and to safeguard credentials. You are responsible for every action taken from your Brand Portal account, including admins you invite. We may suspend access until verification steps are complete.
3. Marketplace & Network Role
Colab Sports operates a marketplace of storefronts and a community that facilitates discovery and commerce between Brands and Creators. Except where expressly stated at checkout, we are not the merchant of record for Listings published via the Products experience. We do not guarantee fulfillment, legality, availability, pricing, shipping, returns, warranties, endorsements, or outcomes tied to your Listings or off-platform sponsorships. Unless we specifically agree in writing, we are not a party, agent, fiduciary, or broker for sponsorships or other agreements you form via Connect or elsewhere.
4. Brand Responsibilities for Listings & Content
Brands are solely responsible for everything published through the Brand Portal:
- Content rights. You warrant you own or have rights for text, audio/video, music, marks, likenesses, and other IP uploaded to Products, Roster biographies, Messages, or marketing assets. You must hold valid publicity/appearance releases, including parental consent where required.
- Accuracy. All claims (performance, medical, safety, comparative, pricing, renewal terms) must be truthful, not misleading, and substantiated.
- Compliance. You must comply with laws covering product safety, labeling, youth protections, NIL rules, FTC endorsement disclosures, privacy, accessibility, sanctions/export controls, and any sport governing-body restrictions.
- Memberships & digital access. Clearly describe what members receive, usage limits, renewal/billing cadence, cancellation process, and prerequisites. Honor every entitlement sold, including Smart Coach response windows configured in Products or Roster.
- Prohibited listings. No counterfeit, illegal, or dangerous goods; no Listings that violate league, NCAA, or event rules; no hateful, harassing, or explicit content. We may remove or down-rank Listings at our discretion.
5. Sponsorships, NIL, & Endorsements
All sponsorships, NIL deals, and endorsements you manage through Connect, Messages, or off-platform channels are solely your relationships. You remain responsible for eligibility checks, compliance with league, school, union, and NCAA policies, youth/minor protections, and all required disclosures (e.g., #ad). Colab Sports is not a party to any sponsorship agreement, does not guarantee performance, and has no duty to enforce, mediate, or resolve disputes. Metrics we surface inside Connect (team size, engagement, request timestamps) are informational and not a guarantee of results.
6. Pricing, Revenue Splits, Fees, & Payouts
- Your price. Brands set Listing prices. Revenue splits shown in the Products UI (per association, Smart Coach, or bundle) control payout allocation between Brand, Creator, and Colab Sports.
- Fees. Platform fee is currently 10% per sale plus payment processing via Stripe; we publish changes inside Integrations > Payments and/or on /brands. Weekly payouts run once funds clear with a $25 minimum. We may hold reserves or delay payouts to manage risk.
- Chargebacks & refunds. You authorize us to net refunds, chargebacks, adjustments, and related fees from future payouts or to require a reserve.
- Taxes. Unless we notify you that Colab Sports acts as a marketplace facilitator in a given jurisdiction, you are responsible for determining, collecting, remitting, and reporting taxes, duties, and fees arising from your Listings.
- Transparency. We surface payouts, fees, and splits inside Reporting and Orders so you can reconcile.
7. Orders, Fulfillment, Shipping, Returns, & Support
Unless we expressly state we are the seller or fulfiller at checkout, you are the merchant of record for all Listings. You must:
- Provide accurate availability, ship within stated windows, and share tracking information when available.
- Publish clear return, exchange, and warranty policies that meet or exceed applicable laws and honor those policies when customers open tickets through Orders, Messages, or the Support inbox.
- Handle recalls, safety notices, and customer communications with urgency; notify us of any material issue.
- Provide first-line support for Listings; collaborate with Colab Sports support if we escalate a customer issue.
8. Reviews, Ratings, & Community Integrity
You will not create, solicit, or suppress reviews or ratings in a misleading way. No fake, paid, or manipulated reviews without proper disclosure. Do not intimidate or retaliate against reviewers. We may moderate community content and remove Listings to protect trust and safety.
9. Intellectual Property & License
Brands retain ownership of Listings and content. You grant Colab Sports a worldwide, non-exclusive, royalty-free, sublicensable license to host, reproduce, adapt, display, and distribute your content and marks solely to operate, improve, market, and showcase the Platform, your storefront, and Listings (including in discovery surfaces, in-app search, emails, pitch materials, and investor updates). You may not use Colab Sports trademarks without prior written permission except where enabled in the Brand Portal (e.g., co-branded assets).
10. Data & Privacy
Each party will comply with applicable privacy and data laws. Colab Sports processes data as described in its Privacy Policy. When you export or process customer/member data outside the Platform, you act as an independent controller responsible for honoring privacy rights (access, deletion, opt-outs) and consent requirements. We may provide aggregated or anonymized analytics (e.g., inside Reporting or Connect) to help you make decisions.
11. Integrations & Third-Party Services
The Platform may connect to third-party services (e.g., payments, commerce, logistics, wearables, content, or Swell-powered ecommerce data). Those services have their own terms and privacy policies; Colab Sports is not responsible for them. You authorize data flows needed to power the integrations you enable inside the Integrations tab and may disconnect integrations at any time (which may disable related features).
12. Safety, Compliance, & Insurance
You will maintain appropriate commercial general liability, cyber/data, and product liability insurance covering Listings, Smart Coach services, and sponsorship activations, and provide certificates upon request. You will comply with sanctions/export controls, anti-corruption/anti-bribery laws (e.g., FCPA, UKBA), anti-money-laundering rules, and league or association rules tied to your sport or category.
13. Platform Rules & Security
You will not scrape, reverse engineer, or misuse APIs; circumvent rate limits; upload malware; spam users; harvest data without consent; or create deceptive experiences. Do not automate Connect outreach or Messages in ways that violate applicable law. We may throttle, suspend, or terminate access to protect the Service or its users.
14. Suspension & Termination
We may suspend or terminate storefronts, Listings, or Brand accounts if we believe you violated these Brand Terms, our general Terms, or applicable law, or if needed to protect users, Colab Sports, or third parties. You may close your storefront at any time, but obligations related to orders, warranties, sponsorships, taxes, chargebacks, and indemnities survive. We may remove or disable any Listing, Smart Coach, or Connect opportunity at our discretion.
15. Warranties; Disclaimers
You warrant that (i) Listings, content, and sponsorships comply with law, do not infringe rights, and are accurately described; (ii) you will honor posted policies and fulfill orders; and (iii) you have full rights to enter into sponsorships and grant the licenses herein.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, COLAB SPORTS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE SALES, RANKINGS, AUDIENCE REACH, SMART COACH RESPONSE TIMES, OR CONNECT OUTCOMES.
16. Indemnification
You will defend, indemnify, and hold harmless Colab Sports and its affiliates, officers, employees, contractors, and partners from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Listings, products, services, warranties, fulfillment, or customer service; (b) sponsorships, endorsements, NIL agreements, or other relationships; (c) your content or IP; (d) data misuse or privacy violations; (e) your breach of law or these Brand Terms; or (f) taxes, duties, or fees tied to your Listings.
17. Limitation of Liability
To the maximum extent permitted by law, Colab Sports will not be liable for indirect, incidental, special, consequential, punitive, or exemplary damages, or for lost profits, revenues, or data, even if advised of the possibility. Our aggregate liability for any claim relating to your Brand use of the Platform will not exceed the fees you paid to Colab Sports in the six (6) months preceding the event giving rise to the claim. These limitations apply in addition to the limitations in the general Terms (including arbitration/class waiver) and survive any failure of essential purpose.
18. IP Complaints & Takedowns
We respond to copyright complaints consistent with the Digital Millennium Copyright Act (DMCA) and remove or disable access to material deemed infringing. Repeat infringers may have storefronts or accounts terminated. Notices may be sent to our DMCA Agent listed below.
19. Publicity; Use of Marks
Unless you opt out in writing, you permit us to identify you as a Colab Sports partner and to display your name, marks, and Listings in the Platform, brand decks, investor communications, case studies, and website content, provided we present them truthfully and in good taste.
20. Changes to the Service & Brand Terms
Features evolve. We may add, change, discontinue, or beta test features (e.g., Integrations, Connect, Reporting) with or without notice. We may update these Brand Terms by posting a revised version with a new "Last updated" date. Continued use after changes means acceptance. We typically announce material updates inside the Brand Portal or via email.
21. Order of Precedence; Entire Agreement
These Brand Terms, together with the general Terms of Service and any product-specific policies displayed inside the Brand Portal, form the entire agreement governing your Brand activities. Order of precedence: (1) Brand Terms; (2) general Terms; (3) in-product policies or guidelines.
22. Dispute Resolution & Governing Law
Disputes are subject to the arbitration agreement and class action waiver in our general Terms (except where not permitted by law). Enter governing law/venue as advised by counsel: [Governing Law: ________ / Venue: ________].
23. Contact & DMCA Agent
Colab Sports LLC
2212 S Chickasaw Trail Unit #2235
Orlando, FL 32825
Email: info@colabsports.com
Appendix A — Suggested Prohibited / Restricted Categories
- Illegal drugs or paraphernalia; performance-enhancing substances banned by governing bodies.
- Hazardous materials, recalled goods, counterfeit goods, weapons, or explosives.
- Medical devices, supplements, or health claims lacking required approvals or substantiation.
- Content depicting minors without verifiable parental/guardian consent.
- Deceptive, hateful, harassing, or non-consensual content.
Appendix B — Minimum Listing Disclosures
- Clear price, taxes/fees, and currency.
- Description of what is included/excluded, including required equipment or skill prerequisites.
- Access term for memberships, renewal cadence, cancellation window, and refund/return policy.
- Shipping window, carrier, tracking expectations, and fulfillment obligations for physical goods.
- Usage limits, safety warnings, eligibility restrictions, age gates, or required waivers.